Attracting and retaining skilled employees

Employee turnover is actively managed at each of the Group’s operations and by the Human Resources team. The retention of skilled staff has been a key factor in the successful development of the Group’s assets at Aktogay and Bozshakol, and in the wider Group’s continued operational success. When employees leave the Group, exit interviews are conducted to collect feedback.

A Leadership Development Programme is in place to identify potential future leaders so that support in the form of training and mentoring can be offered. Potential successors are identified for key positions and individual development plans are created to support those identified. There are currently more than 190 individuals enrolled in individual development plans across Aktogay, Bozshakol and the East Region. Part of the annual assessment process for expatriate employees considers how well they have been mentoring, coaching and training their local successors. Progress towards promotion or continued development is reviewed quarterly and annually in year-end reviews.