Primary channels of communicaiton and consultation
1. Direct Line
The Group Chair, Oleg Novachuk, conducts an annual question and answer session with employees, known as the Direct Line. Any employee, regardless of location or seniority is able to ask questions via videoconferencing or by email.
The Direct Line has become an important tool of communication between employees and the leadership. By creating an honest and open dialogue, the leadership team is able to receive feedback, get to know their employees better, and take measures to improve the working environment.
2. Speak Up
Outside of operational or human resources related enquiries, all employees have access to a confidential telephone reporting line (‘Speak Up’) which can be used to raise ethical concerns, including any concerns related to bribery and corruption. All Speak Up reports are investigated, and the Audit Committee receives regular updates on issues raised. KAZ Minerals is dedicated to cultivating an atmosphere of transparency in all its operations and ensuring the highest standards of integrity. The Speak Up policy encourages every employee to raise any concerns about any incidents of malpractice and misconduct.
3. Corporate newspaper
KAZ Minerals publishes a quarterly newspaper for its employees, which is available online and in print format. The purpose of the corporate newspaper is to keep the workforce up to date with the events and developments across the Group, with news from different sites.
The Group maintains an intranet, accessible to employees, where users can share information and resources. It is used to post announcements, updates and reminders, and provides the Group with improved efficiency, better collaboration and communication, as well as enhanced security.
5. Youtube channel
KAZ Minerals has its own YouTube channel, it is a powerful tool for us to communicate with our employees, as well as with a wide audience of stakeholders. With an ever-growing audience, our YouTube channel is a useful platform to showcase our business activity and progress.
The Group released the first episode of its new podcast for employees in December 2022. Oleg Novachuk provided the introduction, welcoming new listeners and highlighting the importance of communication and different media channels. Employees are invited to take part in content creation for the podcast, making it a two-way instrument of communication, where employees can share their suggestions, initiate topics for conversation, and congratulate colleagues on life events and achievements.